Over the past year, we focused on making Resolve easier to use for buyers and more powerful for finance and operations teams. The updates below reflect that work - reducing friction at checkout, expanding payment and credit flexibility, and adding automation across invoicing, collections, and integrations.
This roundup highlights the most meaningful improvements we shipped in 2025.
We introduced a set of quality-of-life improvements designed to reduce manual work and back-and-forth for both teams and customers. These updates smooth everyday workflows across invoicing, credit, payments, and the customer dashboard, helping issues get resolved faster with fewer touchpoints.
Key improvements include:
Duplicate invoice detection to prevent processing errors before they happen
Self-service credit reinstatement and payment plan requests for customers
Improved credit note visibility and notifications for clearer financial tracking
A refreshed customer dashboard for managing invoices, payments, and term extensions in one place
You can now invite customer users directly to their dashboard from yours. This makes it easier to give buyers access, add new contacts, and ensure the right people can view invoices and complete payments - without manual coordination.
To help teams scale faster, Resolve now supports bulk customer uploads and credit checks. Upload and credit check up to 500 customers at once, with the option to run checks instantly or later. Built-in CSV templates and real-time validation help ensure accuracy from the start.
We expanded checkout flexibility by introducing Pay Now at checkout via ACH or credit card for buyers who don’t need terms. At the same time, Resolve automatically follows up to convert eligible Pay Now buyers into Net Terms customers.
The system detects Pay Now invoices, sends application invitations and reminders, and gives your team full visibility into Pay Later email activity - all from the dashboard. This lets you capture upfront payments today while building a path to repeat purchasing tomorrow.
If checks slow down your cash flow or create operational overhead, you can now remove the check payment option entirely. This helps steer buyers toward faster methods like ACH, wire, and credit card - reducing delays and manual reconciliation.
You can now send enrollment emails to pre-approved customers directly from your Resolve dashboard. Each email includes a unique enrollment link, with automated reminders and full activity tracking—no copying links or drafting messages manually.
For customers who can’t complete enrollment due to internal policies or technical limitations, Enrollment Bypass allows you to continue sending Advance Pay invoices without waiting for customer action. Resolve handles a separate approval process in the background so orders can keep moving.
To keep systems in sync without polling, Resolve now supports real-time webhook notifications. Receive automatic updates for credit decisions, invoice changes, payment status updates, and customer status changes as they happen.
These updates reflect our continued focus on reducing friction, improving visibility, and giving teams more control as they scale. If you’d like a deeper look at any feature, reach out to your account manager - we’re happy to walk through what’s new.